Privacy Policy

Last updated November 12, 2026

Our First Song is run by Banner Plumb, an individual based in Montana ("we," "us"). This page explains what we collect, why, and how to have it deleted. Questions or requests: song@ourfirstsong.com.

The short version

We collect only what your song needs.
We never sell your information or use it for ads.
Email us anytime and we'll delete everything.

What we collect

Your email address and first name
Your partner's first name, and any nicknames or pronunciation you give us
Your answers about your relationship: how you met, memories, inside jokes, what you'd like them to know, the occasion, and anything to leave out
Your choices for the song's style, mood and singer, and which answers matter most

From Stripe, when you pay: your name as entered at checkout and whether the payment went through. Stripe handles your card. We never see or store your full card number.

From the website: which link brought you to us (for example, a social media post).

If you send us a reaction video for the refund offer, we keep the video and the link to your post.

How we use it

To write, make and email your song
To handle redos, refunds and the reaction offer
To answer your questions

Who helps us

Each of these services gets only what it needs for its part:

Stripe: payments and refunds
Google: stores the order list (Google Sheets) and song files (Google Drive)
n8n: runs the automation that connects these steps
Anthropic (Claude): writes the lyrics from your answers
ElevenLabs: turns the lyrics into music and vocals
Brevo: sends the song email
Cloudflare: hosts this website and handles email to song@ourfirstsong.com

Your song file and play link

Your song is saved in our Google Drive so it stays available. The play link in your email works for anyone who has it, so it plays on any device without an account. Don't post the link if you don't want others to hear it. The MP3 attached to the email is your own copy.

How long we keep it, and deleting it

We keep your order so your song stays available and we can handle a redo. Email us anytime and within 30 days we'll delete your answers and song files. The exception is payment records that Stripe must keep for tax and legal reasons, and reaction videos we've already shared with your permission.

Changes to this policy

If we change how we use your information, we'll update this page.